Customer Contact Centre

 

Do you wish to provide consistent and streamlined services for your customers?

Our contact centre provides a range of multi-lingual services, from managing marketing campaigns, delivery and promotions to providing advice and information on medical and lifestyle services.

 

customer contact centre

 

List of services offered under the Customer Contact Centre program:

  • Monitoring and managing voice calls
  • Email response management system
  • IVR (interactive voice response) menus
  • Call routing